Coral House

15 Alder Hills, Poole, Dorset, BH12 4AJ

01202710531

Care Type

Residential Care

Inspection date

22 April 2021

Provider

Harbour Care (UK) Limited

Beds

7 beds

Rating history

Requires ImprovementFeb 2016
InadequateJul 2017
InadequateJul 2017
InadequateJan 2018
Requires ImprovementSept 2018
GoodOct 2019

Improved from Requires Improvement to Good in 2019. CQC has rated this home 6 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Harbour Care (UK) Limited, which runs 9 care homes in England: 1 rated Outstanding and 8 Good.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Coral House

Coral House is a residential care home in Bournemouth, Christchurch and Poole, providing support across two adjoining bungalows for people with a range of care needs. Details of the most recent CQC findings appear below.

This residential care home supports up to seven people with mobility needs, dementia, learning disabilities, and autism across two adjoining bungalows. At inspection, four people lived in one bungalow and three in the other. The service had clear procedures for welcoming visitors, including health screening and temperature checks to keep residents safe.

Staff consistently wore personal protective equipment in line with current guidelines and had received training in infection prevention and control measures. The home maintained plentiful supplies of protective equipment with disposal stations positioned throughout both buildings, and staff demonstrated understanding of the actions needed to protect people from infection risks.

Source: CQC inspection report, 26 May 2021

Specialist Care

DementiaLearning disabilitiesMental healthPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BH12 4AJ

Registered care categories

Caring for adults under 65 yrs; Caring for children; Dementia; Learning disabilities; Mental health conditions; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 October 2019. Latest inspection date recorded: 22 April 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Coral House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Coral House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Coral House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Coral House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees