Anchor House

1 Evering Avenue, Parkstone, Poole, Dorset, BH12 4JF

01202735914

Care Type

Residential Care

Inspection date

27 August 2020

Provider

Harbour Care (UK) Limited

Beds

7 beds

Rating history

InadequateJan 2016
GoodOct 2016
GoodJan 2019

Improved from Inadequate to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Harbour Care (UK) Limited, which runs 9 care homes in England: 1 rated Outstanding and 8 Good.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Anchor House

Anchor House is a residential care home in Poole, part of the Bournemouth, Christchurch and Poole area, offering personal care without nursing support. Details of the CQC's most recent findings on the service are set out below.

Anchor House accommodates up to seven people in an adapted building in a residential area of Poole. The service provides personal care but does not offer nursing care. At inspection, all seven registered places were occupied.

The home had implemented comprehensive visiting arrangements during the pandemic, including individual 'My Covid-19 Visiting Support Plans' for each resident that identified their needs and any associated risks. Clear guidance was provided to visitors regarding infection prevention and control procedures, with supplies of fluid repellent surgical masks and additional protective equipment available. All visits were pre-booked and monitored by staff who health screened and escorted visitors to ensure compliance with safety measures and protect both residents and staff.

Source: CQC inspection report, 9 September 2020

Specialist Care

Learning disabilitiesPhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · BH12 4JF

Registered care categories

Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 25 January 2019. Latest inspection date recorded: 27 August 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Anchor House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Anchor House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Anchor House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Anchor House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees