Cooper House

Cooper House provides personal care to 28 residents in a purpose-built facility with capacity for up to 32 people. The home maintains safeguarding policies and procedures, with all care staff trained to protect people from abuse. Regular environmental checks ensure the premises remain safe, and staff recruitment procedures verify suitability to work with vulnerable people. The environment is kept clean and tidy, with staff following infection control measures including appropriate use of protective equipment during personal care tasks.

Residents receive their prescribed medications safely, administered by trained senior care staff. The registered manager is implementing improvements to how skin creams are recorded and monitored. All residents have care plans in place that guide staff in meeting their support needs. The service operates with sufficient staffing levels to respond to residents' care and support requirements.