Conifer Lodge Residential Home

Conifer Lodge Residential Home provides accommodation and personal care for people who need support with daily living. The CQC's assessment found the service overall Good, with staff understanding their responsibilities to protect people from abuse and avoidable harm, and robust recruitment and ongoing training and supervision in place.

Inspectors found staffing numbers were not always maintained, and quality audits did not always identify wider themes and trends, though the provider took steps to address this. People and relatives told inspectors they felt safe and that staff responded well to their needs, with call bells answered promptly.