Close House Nursing and Residential Care Home

Close House, Hexham, Northumberland, NE46 1ST

01434602866

Care Type

Nursing Care

Inspection date

14 December 2020

Provider

D W Robson and J R Robson

Beds

23 beds

About Close House Nursing and Residential Care Home

Close House Nursing and Residential Care Home is a nursing home in Northumberland, providing care for older people, including those living with dementia. Further details from the Care Quality Commission's most recent inspection are set out below.

Close House accommodates up to 22 older people, including those living with dementia. At the time of inspection, 12 residents were living at the service. The home had implemented measures to support safe visitor access and prevent infection spread, with alternative arrangements available to help people maintain contact with loved ones when face-to-face visits weren't possible.

Staff and residents were supported to maintain social distancing, with furniture repositioned to facilitate this.

Source: CQC inspection report, 25 December 2020

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 23 places — this is not a vacancy count
Registration checked: Registered · NE46 1ST

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 December 2019. Latest inspection date recorded: 14 December 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Close House Nursing and Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Close House Nursing and Residential Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Close House Nursing and Residential Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Close House Nursing and Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees