Lowgate Care Home

Lowgate Care Home provides nursing and personal care for up to 42 people in single bedrooms across a single floor. At inspection, 39 residents were living at the home. The inspection found insufficient staff on shift according to the provider's guidance on safe staffing levels, though the registered manager was working as a carer to ensure people remained safe. Following the inspection, concerns were raised about contingency planning for staff shortages. The provider agreed to review their contingency plans and ensure options such as temporarily closing the home to admissions until staffing levels stabilised would be considered.