Choices Housing Association Limited - 2 Cowley Way

Bentilee, Stoke On Trent, Staffordshire, ST2 0RB

01782596047

Care Type

Residential Care

Inspection date

1 May 2019

Provider

Choices Housing Association Limited

Beds

8 beds

Rating history

Requires ImprovementNov 2015
GoodDec 2016
GoodJun 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Choices Housing Association Limited, which runs 12 care homes in England: 1 rated Outstanding and 11 Good.

Average care home fees in the West Midlands: £912 a week for residential care and £1,308 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Choices Housing Association Limited - 2 Cowley Way

Choices Housing Association Limited - 2 Cowley Way is a residential care home in Stoke-on-Trent, providing support for people with learning disabilities. Further details on the Care Quality Commission's findings for this home are set out below.

This service provides personal care and support for up to eight people with learning disabilities in a purpose-built detached house. The home was full at the time of inspection and maintains a welcoming, inclusive culture where people enjoy living. Staff, most with several years of experience at the service, demonstrate passion for their roles and are committed to achieving good health and wellbeing outcomes for residents.

The registered manager has strong confidence in their staff team, with mutual respect and good team spirit evident throughout the service.

Source: CQC inspection report, 7 June 2019

Specialist Care

Learning disabilitiesOlder peopleSensory impairmentsYounger adults

Facilities & Amenities

GardenActivities ProgrammeCinema Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 8 places — this is not a vacancy count
Registration checked: Registered · ST2 0RB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 7 June 2019. Latest inspection date recorded: 1 May 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Choices Housing Association Limited - 2 Cowley Way's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Choices Housing Association Limited - 2 Cowley Way, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Choices Housing Association Limited - 2 Cowley Way, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Choices Housing Association Limited - 2 Cowley Way's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees