
Residential Care
9 January 2019
Choices Housing Association Limited
6 beds
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This service provides accommodation and nursing care with safely recruited staff who possess the skills and knowledge to support residents effectively. Care planning processes guide staff to manage risks related to health, wellbeing, and medicines while addressing people's diverse needs and preferences. Staff promote residents' independence whilst maintaining safety.
The service employs caring and kind staff who respect people's privacy and offer choices in ways they understand. Residents are actively supported to pursue hobbies and interests that matter to them. The service has processes in place to manage and respond to complaints from residents and their families.
Source: CQC inspection report, 9 January 2019
Berry Hill, Stoke On Trent, Staffordshire, ST2 9PS
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