England

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Chestnut Lodge Care HomeKent

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Rated:GoodResidential

Chestnut Lodge Care Home

18-20 London Road, Tonbridge, Kent, TN10 3DA

01732362440

Care Type

Residential Care

Inspection date

7 March 2023

Provider

Tonbridge Care Ltd

Beds

60 beds

How this home compares nearby

Of 11 care homes for older people within 5 miles, none are rated higher by CQC, 8 are the same and 3 are lower.

2 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2016
InadequateJul 2018
Requires ImprovementJan 2019
GoodJan 2020
GoodApr 2023

Improved from Requires Improvement to Good in 2020. CQC has rated this home 5 times since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Tonbridge Care Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Chestnut Lodge Care Home

Chestnut Lodge Care Home is a residential care home in Kent, providing care for older people and people living with dementia. The CQC's most recent findings on this home are summarised below.

Chestnut Lodge accommodates 60 older people and people living with dementia, with 57 residents at the time of inspection. Risk management for residents with known health conditions such as diabetes was inadequate, with assessments failing to provide staff with necessary information and not consistently reflecting current needs. PRN (as-needed) medicines were prescribed without clear evidence of effectiveness or proper recording to document why they were given or their outcomes.

PRN protocols were not established for all medicines, creating gaps in medication management and accountability.

Source: CQC inspection report, 6 April 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 60 places — this is not a vacancy count
Registration checked: Registered · TN10 3DA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 6 April 2023. Latest inspection date recorded: 7 March 2023.

Safe: Requires improvement
Effective: Good
CaringPublished 25 January 2020: Good
ResponsivePublished 25 January 2020: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Chestnut Lodge Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Chestnut Lodge Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Chestnut Lodge Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Chestnut Lodge Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees