Castleview Care Home

Howling Lane, Alnwick, Northumberland, NE66 1LH

01665605311

Care Type

Nursing Care

Inspection date

13 December 2018

Provider

Ascot Care (Castleview) Limited

Beds

49 beds

About Castleview Care Home

Castleview Care Home is a nursing home in Northumberland, providing care for older people, some of whom are living with dementia. Details of the most recent CQC inspection are set out below.

Castleview Care Home provides residential or nursing care for up to 45 older people, with 42 residents at inspection, some living with dementia. The service takes an exceptionally holistic approach to assessing and delivering care, with personalised care plans that record what matters most to each person. Residents are actively involved in planning their own care, and staff treat each person as an individual, valuing their social, emotional and spiritual needs.

The home maintains strong links with the local community to promote inclusion and maintain residents' self-esteem.

Staff are described as caring and compassionate by residents and relatives. The service is exceptionally responsive to people's needs and extremely well managed, with residents' choices and wishes consistently recognised. People are actively encouraged to share their views and give feedback about their care, and staff work closely with relatives to support residents' wellbeing and independence.

Source: CQC inspection report, 20 February 2019

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 49 places — this is not a vacancy count
Registration checked: Registered · NE66 1LH

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 20 February 2019. Latest inspection date recorded: 13 December 2018.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Good

Read Castleview Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Castleview Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Castleview Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Castleview Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees