Abbeyfield House

Abbeyfield House is a residential care home in Northumberland providing accommodation and personal care for up to 25 older people, including some living with dementia. Inspectors rated the home Good overall, with an Outstanding rating for how caring the service was. Staff were found to know people well, with low turnover supporting continuity and consistency of care.

The CQC found highly personalised care, strong end-of-life support using the Gold Standards Framework, and a warm, homely atmosphere. Staffing levels were sufficient and training was up to date, with prompt action taken where gaps were identified. Families described staff as loving and dedicated, praising the significant improvements in relatives' wellbeing since moving in.