Casterbridge Manor

Casterbridge Manor is a residential care home providing personal and nursing care to up to 64 older people in a rural setting near Cerne Abbas in Dorset. The home is divided into distinct living areas—residential, nursing, palliative and dementia—where people are cared for based on their needs. At inspection, 54 people were using the service.

People and their relatives were positive about the care provided. Comments included "(Person) has always received kind and conscientious care from Casterbridge Manor staff" and "They think about the little things." Staff numbers were sufficient to meet people's needs. However, recruitment processes were not robust enough to ensure employment gaps were always explored and the role of referees was not clearly demonstrated. The home addressed this through process changes. Environmental risks were not managed sufficiently to protect people, with fire doors propped open and the building not secure.