Buxton House

Buxton House provides personal care to up to 61 older people, including those living with dementia. At inspection, 52 people were using the service. The provider had made improvements since the last inspection, including better record keeping, communication, and governance systems. Notifications about significant events are now being made to CQC. However, inspectors felt these changes needed more time to become fully embedded in daily practice. The provider's quality monitoring systems and oversight require continued development to effectively identify and resolve all concerns.