England

Brook Care HomeEssex

Illustrative image. Photographs of this home have not yet been added.

Rated:Requires ImprovementResidential

Brook Care Home

17 Brook Close, Rochford, Essex, SS4 1HN

01702549499

Care Type

Residential Care

Assessment date

6 January 2025

Provider

Mrs V Rattan

Beds

20 beds

How this home compares nearby

Of 56 care homes for older people within 5 miles, 49 are rated higher by CQC, 6 are the same and 1 is lower.

17 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 24 October 2026. How we compare homes | See the nearby homes

Rating history

GoodMay 2015
GoodMar 2017
GoodJul 2019
Requires ImprovementMar 2025

Rating dropped from Good to Requires Improvement in 2025.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Mrs V Rattan, which runs 2 care homes in England: 1 rated Good and 1 Requires Improvement.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Brook Care Home

Brook Care Home is a residential care home in Essex, supporting older people living with dementia and mental health conditions. The findings below set out what CQC inspectors observed during their most recent visit.

Brook Care Home is a residential care home in the Requires Improvement category, supporting older people living with dementia and mental health conditions. Inspectors found three breaches of regulations covering safe care and treatment, staffing and governance. Medicines were not always given when needed, staff had not received regular supervision, appraisal or training, and audits were not effective in identifying problems.

People and relatives said staff were kind and they felt safe, and food was well liked, but activities and outings were very limited. A new manager had recently started and was seen as bringing improvements, with external support in place to strengthen oversight.

Source: CQC assessment, 10 March 2025

Specialist Care

DementiaMental healthOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 19 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 20 places — this is not a vacancy count
Registration checked: Registered · SS4 1HN

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 10 March 2025. Assessment date recorded: 6 January 2025.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Brook Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Brook Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Brook Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Brook Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees