Bradstowe Lodge

22 Victoria Parade, Broadstairs, Kent, CT10 1QL

01843861962

Care Type

Residential Care

Assessment date

21 November 2024

Provider

Kent Old People's Housing Society Limited

Beds

27 beds

About Bradstowe Lodge

Bradstowe Lodge is a residential care home in Kent, providing personal care and support. The findings below outline the Care Quality Commission's most recent assessment of the service.

Bradstowe Lodge provides personal care and support for people in a residential setting, focusing on person-centred care built around individual choices and preferences.

Inspectors found the service had made significant improvements following earlier concerns, with effective systems now in place to maintain quality. Governance had strengthened, shortfalls were identified and addressed quickly, and staff felt supported and worked well as a team. People said they felt safe, happy, and involved in decisions about their care and the wider service, with good access to healthcare professionals when needed.

Source: CQC assessment, 7 January 2025

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 27 places — this is not a vacancy count
Registration checked: Registered · CT10 1QL

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 7 January 2025. Assessment date recorded: 21 November 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 7 January 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 27 November 2024 to 12 December 2024. We undertook this assessment of Bradstowe Lodge to check previous breaches of regulation had been met and to review previous enforcement action. We found improvements had been made and there were now effective systems in place to maintain the quality of the service. People were now involved in making decisions about the service and being involved in the local community. People now received person centred care, which they had been involved in developing in line with their choices and preferences. The oversight and governance of the service had improved. Systems and processes in place were effective in identifying shortfalls and these were rectified quickly, and improvements had been made and embedded. Staff felt supported, involved in the service, and they worked as a team. People received information in the way they could understand and had access to health care professionals when needed.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Bradstowe Lodge's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bradstowe Lodge, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Bradstowe Lodge, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Bradstowe Lodge's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees