Cleveland House

20a, Granville Road, Broadstairs, CT10 1QB

01843866509

Care Type

Residential Care

Assessment date

24 March 2025

Provider

Endurance Care Ltd

Beds

6 beds

About Cleveland House

Cleveland House is a residential care home in Kent, supporting people with a learning disability. Details of the most recent CQC assessment are set out below.

Cleveland House is a residential care home supporting up to 6 people living with a learning disability. Following the latest assessment, the CQC found the service had improved since its last inspection and was no longer in breach of regulation, with an overall rating of Good.

Inspectors found risks were assessed with people's involvement, staffing levels were sufficient, and medicines were managed safely. People said they felt happy and safe, were supported to build independence and manage their finances, and enjoyed regular outings while maintaining relationships with family and friends.

Source: CQC assessment, 15 May 2025

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 6 places — this is not a vacancy count
Registration checked: Registered · CT10 1QB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 15 May 2025. Assessment date recorded: 24 March 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 15 May 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment: 1 April 2025 to 9 April 2025. Cleveland House is a residential care home supporting 6 people who were living with a learning disability. We completed this assessment to check improvements had been made since our last inspection.
We have assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
At our last inspection the service had 2 breaches of regulation including providing safe care and management of the service. At this assessment we found improvements had been made and the service was no longer in breach of regulation.
Potential risks had been assessed, and people had been included in managing these risks. There were effective systems in place to monitor the service, when shortfalls were found action had been taken. There were enough skilled staff to meet people’s needs. Medicines were managed safely.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Cleveland House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Cleveland House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Cleveland House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Cleveland House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees