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Bank House Residential Care HomeLincolnshire

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Rated:Requires ImprovementResidential & Nursing

Bank House Residential Care Home

Gosberton Bank, Gosberton, Spalding, Lincolnshire, PE11 4PB
01775840297
Care Type

Residential & Nursing Care

Inspection date

20 December 2023

Provider

AKD Care Limited

Beds

37 beds

How this home compares nearby

Of 34 care homes for older people within 10 miles, 24 are rated higher by CQC, 10 are the same and none are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 21 October 2026. How we compare homes | See the nearby homes

Rating history

  1. Requires ImprovementMar 2017
  2. Requires ImprovementAug 2017
  3. GoodJun 2018
  4. Requires ImprovementFeb 2024

Rating dropped from Good to Requires Improvement in 2024. CQC has rated this home 4 times since 2017.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home AKD Care Limited runs in England.

Average care home fees in the East Midlands: £958 a week for residential care and £1,250 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Bank House Residential Care Home

Bank House Residential Care Home brings together residential and dementia care in the heart of Lincolnshire, offering families a local option they can explore with confidence. The team there understands how significant this decision is, and the home aims to provide a comfortable, familiar environment where residents can feel truly at ease. For families in the area looking for thoughtful, dedicated care, Bank House is worth getting to know.

Bank House provides personal care to up to 33 older people and those living with dementia, with 23 residents at the time of inspection. However, inspectors found significant concerns regarding residents' autonomy and rights. People were not supported to have maximum choice and control of their lives, and staff did not consistently support them in the least restrictive way possible.

The service's policies and systems did not adequately support this practice. Additionally, Deprivation of Liberty Safeguards were not in place for all residents who needed them, raising concerns about the protection of vulnerable individuals' rights and freedoms.

Source: CQC inspection report, 29 February 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
37 places — this is not a vacancy count
Registration checked
Registered · PE11 4PB

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 29 February 2024. Latest inspection date recorded: 20 December 2023.

Safe
Requires improvement
Effective
Requires improvement
CaringPublished 5 June 2018
Good
ResponsivePublished 5 June 2018
Good
Well-led
Requires improvement

Questions prompted by these ratings

  • Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
  • Effective: How are staff training, nutrition and health outcomes checked now?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Bank House Residential Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Bank House Residential Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Bank House Residential Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Bank House Residential Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

Gosberton Bank, Gosberton, Spalding, Lincolnshire, PE11 4PB

CQC Logo

Bank House Residential Care Home

CQC overall rating

Requires Improvement

Inspection date: 20 December 2023

View full inspection report
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