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Ashlong CottageSutton

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Rated:Requires ImprovementResidential

Ashlong Cottage

141a Longfellow Road, Worcester Park, Surrey, KT4 8BA
02083370839
Care Type

Residential Care

Assessment date

9 June 2026

Provider

Ashlong House Limited

Beds

6 beds

Costs and who runs this home

This is the only care home Ashlong House Limited runs in England.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ashlong Cottage

Ashlong Cottage is a residential care home located in Sutton, London. Its registered care categories include learning disabilities, older people, physical disabilities, sensory impairments, and younger adults. The home has 6 beds. CQC records an overall rating of Requires Improvement, published in August 2026. The home is operated by Ashlong House Limited.

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service without nursing
Registered capacity
6 places — this is not a vacancy count
Registration checked
Registered · KT4 8BA

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 10 August 2026. Assessment date recorded: 9 June 2026.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 10 August 2026. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 15 June to 13 July 2026. Ashlong Cottage is a care home providing support for autistic people and people with a learning disability. At the time of the assessment, there were 6 people using the service.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgments about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.

The service did not ensure people were consistently supported to access meaningful activities and community opportunities that reflected their interests and preferences. Governance processes required strengthening to ensure effective oversight of care delivery. The provider was in breach of the legal regulations relating to person-centred care and good governance.

Improvements were also required to ensure that mental capacity assessments were regularly reviewed and that people’s care plans accurately reflected their current support needs. The provider acted promptly to ensure people received appropriate support to maintain their nail care needs.

Since the last inspection, improvements had been made to ensure the safe storage of harmful substances. People were protected from abuse and avoidable harm through effective safeguarding systems and processes in place. Staff received appropriate training, supervision, and support to carry out their roles safely. People were supported to have their medicines as prescribed.

Staff knew people well and understood their preferences. Systems were in place to promote continuity of care and involve people and their relatives in decisions about the support provided. People were also supported to maintain important relationships and plan for their future needs.

Leaders were approachable and demonstrated a good understanding of people’s needs and the day-to-day operation of the service. The provider worked collaboratively with healthcare professionals to support positive outcomes for people.

We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe
Good
Effective
Good
Caring
Requires Improvement
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Caring: How do staff protect privacy, dignity and each person’s choices?
  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ashlong Cottage's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashlong Cottage, consider asking...

  1. 1.What happens if my relative's care needs increase significantly -- will they have to move?
  2. 2.How do you handle concerns or complaints from families?
  3. 3.What does the monthly fee cover and what will cost extra?
  4. 4.How do you keep families informed about their relative's day-to-day wellbeing?
  5. 5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Ashlong Cottage, look out for...

  1. 1.Do staff greet residents by name and stop to chat?
  2. 2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
  3. 3.Does the home smell fresh and feel clean without being clinical?
  4. 4.Do residents look comfortable and at ease, or anxious and withdrawn?
  5. 5.Does the manager answer your questions openly or deflect?

Could the NHS fund Ashlong Cottage's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

141a Longfellow Road, Worcester Park, Surrey, KT4 8BA

CQC Logo

Ashlong Cottage

CQC overall rating

Requires Improvement

Assessment date: 9 June 2026

View full inspection report
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