St Ann's Lodge 2

3 Lyndhurst Drive, New Malden, Surrey, KT3 5LL

02082418005

Care Type

Residential Care

CQC rating published

Not available

Provider

St Ann's Limited

Beds

6 beds

About St Ann's Lodge 2

St Ann's Lodge 2 is a warm and welcoming residential care home in Kingston upon Thames, offering a friendly environment where residents can feel truly at home. Kingston upon Thames is a vibrant yet relaxed part of south-west London, with plenty of green spaces and local amenities that help residents and their families feel connected to the wider community. For families exploring care options in the area, St Ann's Lodge 2 offers a reassuring sense of community and a genuine commitment to the wellbeing of everyone who lives there.

This service provides personal care and accommodation for up to six people in a small care home setting, with an additional six people receiving personal care through a supported living scheme across the way. The care home is connected to a sister service next door, and the two share a large garden and patio area. A registered manager oversees the service.

The home supports people to live as independently as possible, offering both residential care and community-based support. During the inspection, inspectors evaluated the premises, the care provided in the home, and the personal care and support delivered to people in the supported living scheme.

Source: CQC inspection report, 20 November 2018

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting St Ann's Lodge 2, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit St Ann's Lodge 2, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund St Ann's Lodge 2's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees