Ashford House

Long Lane, Stanwell, Middlesex, TW19 7AZ

01784425810

Care Type

Nursing Care

Inspection date

31 March 2021

Provider

Barchester Healthcare Homes Limited

Beds

54 beds

About Ashford House

Ashford House is a nursing care home in Surrey, providing care and support for older adults, including people living with dementia. The findings below set out the CQC's most recent assessment of the service.

This residential care home accommodates 50 people aged 65 and over, including those living with dementia, with capacity for up to 54 residents. The service maintains safety through established systems and policies, with safeguarding incidents appropriately managed and referred to relevant professionals. Staff receive regular safeguarding training to identify different types of abuse, and individual risks are systematically identified, assessed and managed with recorded guidance for staff reference.

During the COVID-19 pandemic, the home implemented additional protective measures including separate entrances to minimise foot traffic. When visits were restricted, the home organised additional video and phone calls to support residents' mental wellbeing. Once visits resumed, a booking procedure was introduced requiring health questionnaires, temperature checks and testing for visitors to maintain safety.

Source: CQC inspection report, 21 April 2021

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 54 places — this is not a vacancy count
Registration checked: Registered · TW19 7AZ

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 19 March 2020. Latest inspection date recorded: 31 March 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Ashford House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashford House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashford House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashford House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees