Fern Gardens Care Home

Fern Grove, off Hounslow Road, Feltham, Middlesex, TW14 9AY

02088444860

Care Type

Nursing Care

Inspection date

18 April 2023

Provider

Bondcare (London) Limited

Beds

92 beds

About Fern Gardens Care Home

Fern Gardens Care Home is a nursing home in Hounslow. Details of the CQC's most recent findings are set out below.

Fern Gardens Care Home accommodates up to 92 older people, with 60 residents currently living there. Residents report being happy at the service and feel their choices about care are respected. They receive regular support to see healthcare professionals when needed and are given medicines safely and as prescribed.

The service provides a range of social and leisure activities for residents to participate in.

Staff are described as kind and caring, with the knowledge and skills to provide safe care. They feel well supported in their roles and enjoy working at the service. Systems are in place to ensure staff are managed safely.

Source: CQC inspection report, 3 May 2023

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Photographs of the home

Practical details from the provider

The provider describes a 92-bed home where rooms have their own toilets and internet access can be arranged.
Facilities include gardens, wheelchair access and a lift.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 92 places — this is not a vacancy count
Registration checked: Registered · TW14 9AY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 3 May 2023. Latest inspection date recorded: 18 April 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Fern Gardens Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Fern Gardens Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Fern Gardens Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Fern Gardens Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees