Hithermoor House

265 Hithermoor Road, Staines-upon-thames, TW19 6AZ

01753776319

Care Type

Nursing Care

Inspection date

23 February 2023

Provider

Baxters Homecare LTD

Beds

2 beds

About Hithermoor House

Hithermoor House is a nursing home in Surrey, providing care for adults with physical disabilities and complex healthcare needs. The findings below set out the CQC's most recent assessment of the service.

Hithermoor House accommodates up to two adults with physical disabilities and complex healthcare needs. At inspection, two people were living there. Care at the home is exceptionally personalised, with staff spending time understanding each person's individual goals and wishes.

People and their families are involved in planning care, which makes them feel consulted and valued. The personalised support provided has led to significant improvements in residents' quality of life. The home's model of care and building design have been planned specifically to meet the needs of the people living there.

Source: CQC inspection report, 18 May 2023

Specialist Care

Learning disabilitiesOlder peoplePhysical disabilitiesYounger adults

Facilities & Amenities

En-suite RoomsHairdresserGardenDining Room

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 2 places — this is not a vacancy count
Registration checked: Registered · TW19 6AZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 18 May 2023. Latest inspection date recorded: 23 February 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read Hithermoor House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hithermoor House, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Hithermoor House, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Hithermoor House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees