Ashdown House

This residential care home supports up to 24 people aged 65 and over, with 17 residents currently receiving care. The service has established systems to monitor quality and safety, with identified risks mitigated through planned interventions. Staff demonstrate knowledge of safeguarding practices and maintain good hygiene standards to prevent infection control issues. The home deploys sufficient staffing to meet residents' needs, and recruitment follows safe procedures. Medicine management is secure, with staff trained and competency checked regularly.

Care planning is individualised, with needs assessments guiding staff support across all areas of daily living, including nutrition and hydration. The service supports residents to exercise maximum choice and control in their lives, operating on least restrictive principles that respect individual best interests. Quality assurance systems are in place, though the service recognises these require continued embedding to ensure sustained improvements and maintenance over time.