England

Rated:GoodNursing

Ashbrook Nursing Home

217-219 Chase Cross Road, Collier Row, Romford, Essex, RM5 3XS

01708736588

Care Type

Nursing Care

Inspection date

26 July 2023

Provider

Onetree Estates Limited

Beds

70 beds

How this home compares nearby

Of 51 care homes for older people within 5 miles, 2 are rated higher by CQC, 47 are the same and 2 are lower.

18 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodNov 2015
Requires ImprovementJul 2018
GoodAug 2019
GoodSept 2023

Improved from Requires Improvement to Good in 2019. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Onetree Estates Limited runs in England.

Average care home fees in London: £1,189 a week for residential care and £1,513 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Ashbrook Nursing Home

Ashbrook Nursing Home is a nursing home in Havering, providing nursing and personal care to older people, including those living with dementia. Further details on the service and the latest CQC findings are set out below.

Ashbrook Nursing Home provides nursing and personal care to older people, including those with dementia, across three floors with adapted facilities and en-suite rooms. The home accommodates up to 70 residents. Systems are in place to protect people from abuse, and staff are recruited safely with sufficient numbers to meet care needs.

Medicines are managed safely and administered as prescribed, and infection control measures protect residents.

While risk assessments are conducted and monitored, some require further development to provide staff with more suitable guidance for delivering safe care. The home records and monitors accidents and incidents to identify patterns and improve safety.

Source: CQC inspection report, 5 September 2023

Specialist Care

DementiaOlder people

Photographs of the home

Practical details from the provider

The provider offers a virtual walk-through of rooms, the conservatory, communal spaces and gardens.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 70 places — this is not a vacancy count
Registration checked: Registered · RM5 3XS

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 5 September 2023. Latest inspection date recorded: 26 July 2023.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Ashbrook Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashbrook Nursing Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashbrook Nursing Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashbrook Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees