Heatherbrook

Heatherbrook is a residential care home providing personal and nursing care to 34 people aged 65 and over, with capacity for up to 45 residents. The purpose-built premises span three floors, with care provision on the first two floors.

The home has safeguarding procedures in place and staff understand their responsibility to protect people from abuse. Risk assessments guide safe support for residents, and staffing levels are adequate to meet people's needs. Recruitment practices are robust, and the service reviews accidents and incidents to learn lessons. Infection control measures have been implemented and medicines management is in place.