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Garden at Hillside Nursing Home
Photo: Gold Care Homes. Used with permission.
Rated:GoodNursing

Hillside Nursing Home

North Hill Drive, Harold Hill, Romford, Essex, RM3 9AW
01708346077
Care Type

Nursing Care

Inspection date

28 February 2022

Provider

GCH (South) Ltd

Beds

55 beds

About Hillside Nursing Home

Hillside Nursing Home is a nursing care home in Havering, providing personal and nursing care. Full details from the CQC's most recent inspection are set out below.

This residential care home accommodates 54 people and provides personal and nursing care. During the inspection, the home demonstrated strong infection control practices, implementing safe visiting arrangements with visitor protocols including lateral flow tests for COVID-19 before entry. Visitors were provided with personal protective equipment such as face masks, and hand sanitiser was readily available at the entrance.

Temperature checks were conducted to screen for COVID-19 symptoms, helping to minimise the risk of infection transmission within the home.

Source: CQC inspection report, 11 March 2022

Specialist Care

DementiaOlder peopleYounger adults

Photographs of the home

Garden at Hillside Nursing Home
Garden at Hillside Nursing Home. Photograph from the provider’s website.Photo: Gold Care Homes. Used with permission.

Practical details from the provider

  • The provider describes en-suite bedrooms, shared dining rooms, lounges and a café.
  • The garden spaces have level paths and walkways.

Published on the provider's website, checked 20 September 2026. Confirm arrangements with the home before deciding.

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
55 places — this is not a vacancy count
Registration checked
Registered · RM3 9AW

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 April 2019. Latest inspection date recorded: 28 February 2022.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Good

Read Hillside Nursing Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Hillside Nursing Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Hillside Nursing Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Hillside Nursing Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

North Hill Drive, Harold Hill, Romford, Essex, RM3 9AW

CQC Logo

Hillside Nursing Home

CQC overall rating

Good

Inspection date: 28 February 2022

View full inspection report
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