Alison House CareHome Limited

Alison House Care Home provides personal care and accommodation to people aged 65 and over, currently supporting 11 of its 29 available places. The home maintains a clear visiting policy shared with relatives, which includes booking procedures and sanitisation schedules to ensure safe visits. When visits were restricted, the service ensured people remained connected with loved ones through video calls, telephone contact, and window visits, with the registered manager providing regular wellbeing updates to relatives.

The home demonstrates strong infection control practices, with staff cohorted across the service and additional staff restricted to working only at Alison House. The environment is well maintained and clean, with enhanced cleaning protocols implemented throughout. Staff receive training on personal protective equipment use, with the registered manager conducting competency checks to ensure compliance.

The registered manager actively supports staff wellbeing during challenging periods and has signposted staff to external health and wellbeing services.