England

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Watts Healthcare LtdMedway

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Rated:GoodResidential

Watts Healthcare Ltd

209-211, Maidstone Road, Rochester, ME1 3BU

01634326865

Care Type

Residential Care

Inspection date

11 May 2021

Provider

Watts Healthcare Limited

Beds

32 beds

How this home compares nearby

Of 31 care homes for older people within 5 miles, none are rated higher by CQC, 19 are the same and 12 are lower.

21 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJun 2021

First inspected by CQC in 2021, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Watts Healthcare Limited runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Watts Healthcare Ltd

Watts Healthcare Ltd operates Sherwood House, a residential care home in Medway. It provides personal care to older people and younger adults with a range of care needs, including physical disabilities and mental health needs. Details of the most recent CQC findings are set out below.

Sherwood House is a residential care home providing personal care to 15 people, with capacity for up to 32. Residents are aged 65 and over alongside younger adults with care needs, including those with physical disabilities and mental health needs. The atmosphere is relaxed and happy, with plenty of laughter and interaction among residents.

Residents and relatives express high satisfaction with the service. One resident said, "I love it. I want to stay here for the rest of my life," while another commented, "We do have some fun here.

" Family members praised the home, with one stating it was "the best decision for mum" and another describing it as "incredible," adding, "Ten stars for them.

Source: CQC inspection report, 17 June 2021

Specialist Care

DementiaOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 32 places — this is not a vacancy count
Registration checked: Registered · ME1 3BU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 June 2021. Latest inspection date recorded: 11 May 2021.

Safe: Requires improvement
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?

These are questions for your visit, not a claim about conditions today.

Read Watts Healthcare Ltd's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Watts Healthcare Ltd, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Watts Healthcare Ltd, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Watts Healthcare Ltd's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees