Abbot Care Home

Partridge Road, Harlow, Essex, CM18 6TD

01279452990

Care Type

Nursing Care

Assessment date

9 February 2024

Provider

Abbot Care Centre Limited

Beds

117 beds

About Abbot Care Home

Abbot Care Home is a nursing home in Essex, providing accommodation and personal care for people who require nursing support with daily living. Further details on the most recent CQC inspection findings are set out below.

Abbot Care Home provides accommodation with nursing and personal care for people who need support with daily living. The CQC found that while staffing and management had improved since the last inspection, risks to people's safety were not consistently managed, as care was not always delivered in line with care plans. This was a breach of regulation, and the service remains rated Requires Improvement.

Inspectors found that residents felt safe, well cared for and involved in decisions about their care, and spoke positively about kind, helpful staff. Feedback about the registered manager was positive, and the provider was open to concerns raised, agreeing to submit an action plan to drive further improvement.

Source: CQC assessment, 11 May 2024

Specialist Care

DementiaOlder peoplePhysical disabilitiesYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 117 places — this is not a vacancy count
Registration checked: Registered · CM18 6TD

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Physical disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires Improvement.

Assessment published 11 May 2024. Assessment date recorded: 9 February 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 11 May 2024. References to “we” mean CQC. It describes findings at that time.

Abbot Care Home is a residential care home providing accommodation with nursing and/or personal care. This was the first assessment carried out under our single assessment framework. This assessment was unannounced. Assessment activity started on 26 March 2024 and ended on 24 April 2024. We visited the service on 26 March 2024. We looked at 11 quality statements which included learning culture, safeguarding, involving people to manage risks, safe environment, safe and effective staffing, infection prevention and control, delivering evidence-based care and treatment, supporting people to live healthier lives, independence choice and control, planning for the future along with governance management and sustainability. At our last inspection (report published 19 October 2023) we found breaches in regulation. At this assessment we found improvements had been made in relation to staffing and governance. However, we found that people’s safety was not consistently maintained through risk management and the planned care required to minimise these. This was a breach of regulation, and the service remains rated Requires Improvement. Care plans and risk assessments were in place and included enough detail to be able to support people safely and in their preferred way. However, care was not always delivered in accordance with these plans and assessments. Whilst audits and checks in place did not identify the omissions in care people were experiencing, they were leading to improvements in many aspects in the service. Feedback received about the management of the service was positive and people, relatives and staff all shared examples of improvements made since the appointment of the registered manager. The provider and registered manager were open to our feedback and gave assurances on how they would use it to drive further improvements at the service. We have asked the provider for an action plan in response to the concerns found at this assessment.

Safe: Requires Improvement
Effective: Requires Improvement
Caring: Good
Responsive: Good
Well-led: Requires Improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Abbot Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Abbot Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Abbot Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Abbot Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees