Ashlar House

The Plain, Epping, Essex, CM16 6TY

01992570691

Care Type

Nursing Care

Inspection date

8 November 2023

Provider

Barchester Healthcare Homes Limited

Beds

44 beds

About Ashlar House

Ashlar House is a nursing home in Epping, Essex, providing care for people living with dementia. Full details of the CQC's most recent findings are set out below.

Ashlar House accommodates up to 44 people living with dementia and provides nursing care in a single-floor facility located within St Margaret's hospital grounds in Epping. At inspection, 43 residents were staying at the service. Safe recruitment checks were in place for staff, though minor improvements were recommended for staff recruitment file management.

Relatives spoke positively about the care provided, with one family member commenting, "Staff are excellent. They have genuine concern for the resident's wellbeing. The manager is approachable, and I have no concerns.

" Care and treatment were planned and delivered safely, with staff receiving appropriate training to support residents' welfare and wellbeing.

Source: CQC inspection report, 22 November 2023

Specialist Care

DementiaOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 44 places — this is not a vacancy count
Registration checked: Registered · CM16 6TY

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 22 November 2023. Latest inspection date recorded: 8 November 2023.

Safe: Good
EffectivePublished 13 June 2018: Good
CaringPublished 13 June 2018: Good
ResponsivePublished 13 June 2018: Good
Well-led: Good

Read Ashlar House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Ashlar House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Ashlar House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Ashlar House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees