138-138a Mason Way

138-138a Mason Way, Waltham Abbey, Essex, EN9 3EJ

01992769113

Care Type

Residential Care

CQC rating published

17 August 2018

Provider

Certitude Trading Limited

Beds

8 beds

Rating history

GoodMar 2016
GoodAug 2018

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Certitude Trading Limited, which runs 15 care homes in England: 11 rated Good, 3 Requires Improvement and 1 not yet rated.

Average care home fees in the East of England: £1,034 a week for residential care and £1,411 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About 138-138a Mason Way

Located on Mason Way in Waltham Abbey, this eight-bed residential care home provides support for a diverse range of service users. The home is registered to care for older people, younger adults, and individuals with learning disabilities, mental health conditions, physical disabilities, and sensory impairments. This flexibility allows the home to tailor its approach to each resident's specific needs.

The service is operated by Certitude Trading Limited. The home received a Good rating from the Care Quality Commission following its most recent inspection in August 2018. As a smaller care setting with just eight beds, the home may offer a more intimate environment compared to larger facilities, though the range of conditions it supports suggests staff have experience across multiple care requirements.

Specialist Care

Learning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

5 Questions to Ask on Your Visit

When visiting 138-138a Mason Way, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit 138-138a Mason Way, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund 138-138a Mason Way's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees