Willowcroft

Sewardstone Road, Chingford, Essex, E4 7RF

02085238680

Care Type

Residential Care

Inspection date

21 November 2023

Provider

Willowcroft Care Home Limited

Beds

7 beds

Rating history

GoodDec 2015
GoodFeb 2018
GoodDec 2023

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Willowcroft Care Home Limited runs in England.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willowcroft

Willowcroft is a residential care home in Essex, offering support in an adapted family-style property. The details below set out the CQC's most recent findings on the service.

Willowcroft is a residential care home in an adapted family-style property accommodating up to 7 people. At inspection, six people were living there. The home supports residents to have maximum choice and control in their lives, with staff using the least restrictive approaches and acting in their best interests.

Policies and systems throughout the service reflect this commitment to person-centred care. One family member described living at Willowcroft as the best thing that could have happened to their relative.

Source: CQC inspection report, 14 December 2023

Specialist Care

Mental health

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · E4 7RF

Registered care categories

Mental health conditions.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 14 December 2023. Latest inspection date recorded: 21 November 2023.

Safe: Good
EffectivePublished 6 February 2018: Good
CaringPublished 6 February 2018: Good
ResponsivePublished 6 February 2018: Good
Well-led: Good

Read Willowcroft's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Willowcroft, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Willowcroft, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Willowcroft's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees