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Woodland Residential Care Home
Residential Care
20 January 2026
Sanctuary Care Limited
38 beds
How this home compares nearby
Of 11 care homes for older people within 5 miles, none are rated higher by CQC, 9 are the same and 2 are lower.
11 of these nearby homes have been inspected more recently than this one.
Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes
Rating history
- Aug 2015
- Aug 2016
- Sept 2017
- Feb 2026
Improved from Requires Improvement to Good in 2017.
Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.
Costs and who runs this home
Run by Sanctuary Care Limited, which runs 85 care homes in England: 3 rated Outstanding, 76 Good, 4 Requires Improvement and 2 not yet rated.
Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.
- This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
- How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.
About Woodland Residential Care Home
Woodland Residential Care Home is a 38-bed residential facility located on Woodland Road in St. Austell, Cornwall. Run by Sanctuary Care Limited, it provides care for older people, those with dementia, and individuals with mental health needs.
The home received a Good rating from the CQC following its last inspection in September 2017. As a medium-sized care home in the South West, it serves the local St. Austell community and surrounding areas.
The facility's focus on dementia and mental health care indicates specialised support for residents with these conditions, alongside general residential care for older adults. For current information about available rooms, specific services offered, and recent updates since the last inspection, direct contact with the home is recommended.
Specialist Care
Fees and availability
We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.
Check current vacancies, the admission assessment and visiting arrangements directly with the home.
Care and inspection details
Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.
- Registered service
- Care home service without nursing
- Registered capacity
- 38 places — this is not a vacancy count
- Registration checked
- Registered · PL25 4RA
Registered care categories
Caring for adults over 65 yrs; Dementia; Mental health conditions.
These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.
CQC ratings in more detail
Overall rating shown by CQC: .
Assessment published 24 February 2026. Assessment date recorded: 20 January 2026.
Read CQC's assessment overview
The following is CQC's published account of its assessment, published 24 February 2026. References to “we” mean CQC. It describes findings at that time.
Date of inspection: 26 January and 28 January 2026. The service is a residential care home providing support to older people some of whom may be living with dementia and/or mental health conditions.This is the first inspection of Woodland since it was registered with the provider, Sanctuary Care Limited. The inspection was carried out to give the service a rating under the new provider. We have rated the service good in all areas.There were enough staff to support people in line with their needs and preferences. Call bells were answered and we observed staff responding to people’s requests.Staff were recruited safely and completed an induction before starting work. Ongoing training and competency checks helped ensure they had the appropriate skills and knowledge to carry out their roles.People had enough to eat and drink, food was varied and healthy. Staff monitored people’s health and escalated any concerns appropriately. People were supported to access other healthcare agencies when needed. Professionals external to the service were positive about the approach to joint working.Staff understood and respected people’s individual health and social needs. Care plans contained relevant information and were updated regularly.Staff told us they were well supported by the registered manager. Regular staff meetings and bespoke workshops and training had supported the development of a positive shared culture within the service.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Read Woodland Residential Care Home's CQC record and reports.
Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.
5 Questions to Ask on Your Visit
When visiting Woodland Residential Care Home, consider asking...
- 1.What specific dementia training do staff receive and how recently?
- 2.How do you support a resident who becomes distressed or confused?
- 3.How does the home keep a record of a resident's life history and personal preferences?
- 4.How do you involve families as dementia progresses and communication becomes harder?
- 5.What happens when a resident's dementia reaches an advanced stage?
5 Things to Look For on Your Visit
When you visit Woodland Residential Care Home, look out for...
- 1.Is the environment calm, uncluttered and easy to navigate?
- 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
- 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
- 4.Do residents seem settled and safe, or agitated and unsupervised?
- 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?
Could the NHS fund Woodland Residential Care Home's fees?
The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.
Location
Woodland Road, St. Austell, PL25 4RA

Woodland Residential Care Home
CQC overall rating
Assessment date: 20 January 2026
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