In Caring Hands St Austell

124 Tregonissey Road, St. Austell, PL25 4DS

0172661998

Care Type

Residential Care

Inspection date

25 May 2021

Provider

In Caring Hands Limited

Beds

4 beds

Rating history

GoodJun 2021

First inspected by CQC in 2021, rated Good.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home In Caring Hands Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About In Caring Hands St Austell

In Caring Hands St Austell is a residential care home in Cornwall offering short-term respite care for younger adults with profound and multiple learning disabilities. Details of the Care Quality Commission's most recent findings are set out below.

In Caring Hands provides short-term respite care for up to four younger adults with profound and multiple learning disabilities, including sensory or physical disabilities and complex health needs. The service supports people living with their families in the community as well as those transitioning from children's to adult care services. Located in a bungalow on a residential street in St Austell near local amenities and shops, the home also operates a domiciliary care service, providing personal care and support to some people in their own homes.

At the time of inspection, three people were using the respite service and two were receiving domiciliary care support.

Source: CQC inspection report, 17 June 2021

Specialist Care

DementiaLearning disabilitiesMental healthOlder peoplePhysical disabilitiesSensory impairmentsYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing; Domiciliary care service
Registered capacity: 4 places — this is not a vacancy count
Registration checked: Registered · PL25 4DS

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Caring for children; Dementia; Eating disorders; Learning disabilities; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 17 June 2021. Latest inspection date recorded: 25 May 2021.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read In Caring Hands St Austell's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting In Caring Hands St Austell, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit In Caring Hands St Austell, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund In Caring Hands St Austell's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees