HF Trust - Trelowen

1 Blowing House Lane, St Austell, Cornwall, PL25 5AT

0172665366

Care Type

Residential Care

Assessment date

13 November 2025

Provider

HF Trust Limited

Beds

5 beds

Rating history

GoodSept 2015
GoodOct 2017
Requires ImprovementNov 2023
GoodDec 2025

Improved from Requires Improvement to Good in 2025. CQC has rated this home 4 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by HF Trust Limited, which runs 26 care homes in England: 1 rated Outstanding, 20 Good and 5 Requires Improvement.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About HF Trust - Trelowen

Trelowen is a residential care home in Cornwall run by HF Trust, providing support to people with a learning disability and autistic people. Details of the CQC's most recent findings are set out below.

Trelowen is a residential home run by HF Trust, providing support to people with a learning disability and autistic people. At the time of the CQC assessment, five people were living there. The home is rated Good overall.

Inspectors found the premises had been redecorated, with a new kitchen and bathroom, resolving previous concerns about the building and oversight. Staff knew people well, supported their health needs and helped them lead full, varied lives. Relatives told the CQC they had no concerns and that people were happy living at Trelowen.

Source: CQC assessment, 16 December 2025

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 5 places — this is not a vacancy count
Registration checked: Registered · PL25 5AT

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 16 December 2025. Assessment date recorded: 13 November 2025.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 16 December 2025. References to “we” mean CQC. It describes findings at that time.

Date of Assessment: 19 November 2025.
The service is a residential home providing support to people with a learning disability and autistic people. At the time of the inspection 5 people were living at Trelowen. We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
The provider was previously in breach of regulations in relation to the premises and the oversight of the service. Improvements were found at this inspection and the provider was no longer in breach of the regulations.
The premises had been redecorated, and a new kitchen and bathroom had been installed.
People’s health was monitored, when any concerns were identified these were shared with appropriate healthcare professionals and action taken to address the issue. Regular reviews took place to help ensure care and support continued to meet people’s needs.
There were enough staff to support people according to their needs and preferences. Staff had completed training relevant to the service, they knew people well and had a good understanding of their needs.
Staff told us they were well supported by the registered manager and the wider organisation.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read HF Trust - Trelowen's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting HF Trust - Trelowen, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit HF Trust - Trelowen, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund HF Trust - Trelowen's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees