England

The GroveCornwall

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

The Grove

181 Charlestown Road, Charlestown, St Austell, Cornwall, PL25 3NP

0172676481

Care Type

Residential Care

Inspection date

6 April 2022

Provider

Venetian Healthcare Limited

Beds

38 beds

How this home compares nearby

Of 11 care homes for older people within 5 miles, none are rated higher by CQC, 9 are the same and 2 are lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodNov 2015
GoodMar 2017
Requires ImprovementDec 2017
Requires ImprovementNov 2018
Requires ImprovementFeb 2019
GoodNov 2019
Requires ImprovementJun 2021
Requires ImprovementNov 2021
Requires ImprovementDec 2021
GoodApr 2022

Improved from Requires Improvement to Good in 2022. CQC has rated this home 10 times since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Venetian Healthcare Limited runs in England.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About The Grove

The Grove is a residential care home in Cornwall. Details of the Care Quality Commission's most recent findings are set out below.

The Grove provides personal and nursing care for up to 38 residents in a detached building with lift access to upper floors. At the time of inspection, 31 people were being supported. Visiting healthcare professionals reported seeing recent improvements and confirmed the service takes their advice and carries out necessary care in a timely manner.

One professional stated, "Things are definitely much better. They always email us if they are concerned about anything in a timely manner. " The service had adequate permanent and agency staffing levels.

Although staffing had been challenging during a recent Covid-19 outbreak with increased reliance on agency workers, recruitment had improved and dependency on agency staff had reduced.

Source: CQC inspection report, 21 April 2022

Specialist Care

Older people

Facilities & Amenities

GardenEn-suite RoomsActivities ProgrammeHairdresserLiftCommunal LoungeDining RoomPets Allowed

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 38 places — this is not a vacancy count
Registration checked: Registered · PL25 3NP

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 21 April 2022. Latest inspection date recorded: 6 April 2022.

Safe: Good
Effective: Good
CaringPublished 20 November 2019: Good
ResponsivePublished 20 November 2019: Good
Well-led: Good

Read The Grove's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grove, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit The Grove, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund The Grove's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees