England

Windmill HouseSouth Gloucestershire

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodResidential

Windmill House

Alveston Road, Old Down, Tockington, Gloucestershire, BS32 4PH

01454413818

Care Type

Residential Care

Inspection date

12 November 2019

Provider

Windmill Care Limited

Beds

55 beds

How this home compares nearby

Of 12 care homes for older people within 5 miles, 4 are rated higher by CQC, 7 are the same and 1 is lower.

9 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodJan 2015
GoodJun 2017
GoodDec 2019

Rated Good at every inspection since 2015.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Windmill Care Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Windmill House

Windmill House is a residential care home in South Gloucestershire, providing personal care and support for older people. The findings below set out what the CQC found on its most recent inspection.

Windmill House accommodates up to 55 older people and provides personal care and support. The service maintains safe practices with risk assessments in place to protect residents and others. Medicines are administered safely, though inspectors recommended improvements to pain management support.

Staff receive relevant training and have the skills needed to provide effective care, with healthcare needs regularly monitored. Health and social care professionals are involved in residents' ongoing care. Clear safeguarding procedures protect people from abuse, with staff trained in how to recognise and respond appropriately.

Safe recruitment systems are in place to ensure the quality of staff working at the home.

Source: CQC inspection report, 18 December 2019

Specialist Care

Older people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 55 places — this is not a vacancy count
Registration checked: Registered · BS32 4PH

Registered care categories

Caring for adults over 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 18 December 2019. Latest inspection date recorded: 12 November 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Windmill House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Windmill House, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Windmill House, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Windmill House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees