Windmill House

Windmill House accommodates up to 55 older people and provides personal care and support. The service maintains safe practices with risk assessments in place to protect residents and others. Medicines are administered safely, though inspectors recommended improvements to pain management support. Staff receive relevant training and have the skills needed to provide effective care, with healthcare needs regularly monitored. Health and social care professionals are involved in residents' ongoing care. Clear safeguarding procedures protect people from abuse, with staff trained in how to recognise and respond appropriately. Safe recruitment systems are in place to ensure the quality of staff working at the home.