The Grove Residential Home

88 High Street, Winterbourne, Bristol, BS36 1RB

01173301400

Care Type

Residential Care

Inspection date

2 December 2020

Provider

Grove Care Limited

Beds

36 beds

About The Grove Residential Home

The Grove Residential Home is a residential care home in South Gloucestershire, providing accommodation and personal care for older people. Details of the most recent CQC findings are set out below.

The Grove provides accommodation and personal care for up to 36 people across two floors, with 26 residents at the time of inspection. Staff demonstrated tireless dedication in supporting all residents, including those who had tested positive for Covid-19 and receiving end of life care. The atmosphere was respectful and compassionate, reflecting the caring, trusting relationships that had developed over time as many residents had lived at the home for extended periods.

One relative who had lost their loved one to Covid-19 spoke to the quality of care provided during this difficult time.

Source: CQC inspection report, 22 January 2021

Specialist Care

DementiaMental healthOlder peopleSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 36 places — this is not a vacancy count
Registration checked: Registered · BS36 1RB

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Outstanding.

Rating report published 25 July 2018. Latest inspection date recorded: 2 December 2020.

Safe: Good
Effective: Good
Caring: Good
Responsive: Outstanding
Well-led: Outstanding

Read The Grove Residential Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting The Grove Residential Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit The Grove Residential Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund The Grove Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees