Crossley House

109 High Street, Winterbourne, Bristol, BS36 1RF

01454777363

Care Type

Residential Care

Inspection date

4 March 2022

Provider

Ablecare Homes Limited

Beds

17 beds

About Crossley House

Crossley House is a residential care home in South Gloucestershire, providing personal care for older people and those living with dementia. The findings below set out what CQC observed at its most recent inspection.

Crossley House is a residential care home providing personal care for up to 17 people, primarily older people and those living with dementia. At inspection, 15 people were using the service.

Staff kept people safe from avoidable harm by knowing them well and understanding safeguarding procedures. The service worked with other agencies to protect people from abuse. Medicines were administered as prescribed by competent staff, though inspectors recommended improvements to how creams and ointments are managed.

Staff assessed and monitored individual safety risks, with care records containing detailed risk assessments for each person.

Source: CQC inspection report, 9 April 2022

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 17 places — this is not a vacancy count
Registration checked: Registered · BS36 1RF

Registered care categories

Caring for adults over 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 April 2022. Latest inspection date recorded: 4 March 2022.

Safe: Good
Effective: Good
CaringPublished 6 July 2019: Good
Responsive: Good
Well-led: Good

Read Crossley House's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Crossley House, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Crossley House, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Crossley House's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees