Crossley House

Crossley House is a residential care home providing personal care for up to 17 people, primarily older people and those living with dementia. At inspection, 15 people were using the service.

Staff kept people safe from avoidable harm by knowing them well and understanding safeguarding procedures. The service worked with other agencies to protect people from abuse. Medicines were administered as prescribed by competent staff, though inspectors recommended improvements to how creams and ointments are managed. Staff assessed and monitored individual safety risks, with care records containing detailed risk assessments for each person.