Osbourne Court

Osbourne Court provides accommodation and personal care for up to 58 people, with 44 residents living there at the time of inspection. The home has made significant improvements to its medicines system, with safe disposal practices, complete records, and uninterrupted administration by staff. A clearer complaints process is now in place with all complaints logged, and procedures have been established to manage missing personal items.

Residents and their relatives spoke positively about the home and the care and support provided. People expressed satisfaction with their experience at Osbourne Court.