Willows Residential Home

The Broadway, Minster On Sea, Sheerness, Kent, ME12 2DE

01795874975

Care Type

Residential Care

CQC rating published

3 July 2019

Provider

Alpha Residential Care Ltd

Beds

15 beds

How this home compares nearby

Of 63 care homes for older people within 10 miles, none are rated higher by CQC, 53 are the same and 10 are lower.

58 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 23 October 2026. How we compare homes | See the nearby homes

Rating history

Requires ImprovementFeb 2016
GoodDec 2016
GoodJul 2019

Improved from Requires Improvement to Good in 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

This is the only care home Alpha Residential Care Ltd runs in England.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Willows Residential Home

Willows Residential Home is a small residential care facility located on The Broadway in Minster on Sea, near Sheerness in Kent. The home provides care for up to 15 residents and specialises in supporting older people requiring residential care.

The home received a Good rating from the Care Quality Commission following its most recent inspection in July 2019. As a small-scale service, it offers a more intimate setting compared to larger care facilities, which some families find beneficial for personalised attention.

Minster on Sea is a coastal area with local amenities, though visitors should note that the home's location means access to some specialist services may require travel to larger nearby towns. The home is operated by Alpha Residential Care Ltd.

Specialist Care

Older people

5 Questions to Ask on Your Visit

When visiting Willows Residential Home, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Willows Residential Home, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Willows Residential Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees