Willows Lodge Care Home

Willows Lodge Care Home accommodates up to 70 older people, including those living with dementia and those requiring nursing and palliative care, across three units. At inspection, 63 residents were living at the service. Poppy Unit serves people living with dementia, Buttercup Unit caters to those needing nursing and palliative care, and Rose Unit provides residential care.

The inspection found significant safety concerns. Information relating to people's individual risks was not always recorded, up-to-date, or sufficiently detailed to provide assurance that people were safe. Suitable arrangements were not in place to ensure the proper and safe use of medicines, and staffing levels were identified as a concern during the inspection.