The Coach House

The following is CQC's published account of its assessment, published 6 November 2025. References to “we” mean CQC. It describes findings at that time.

Date of assessment 10 October until 16 October 2025.

The Coach House is a residential nursing home registered to support up to 13 older people, younger adults and people with a physical disability or sensory impairment. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. The service is in the local community and set over 3 floors. People have their own individual rooms with access to large communal areas and gardens.

This assessment was unannounced and carried out to see if improvements had been made.

The provider was previously in breach of legal regulations in relation to safe care and treatment, staffing and good governance. Improvements were found at this assessment and the provider was no longer in breach of these regulations.

The registered manager had systems in place to provide good oversight and governance at the service. Staff received up to date training and appropriate checks were in place for recruitment and the use of agency staff. The provider had made improvements to the environment and fire safety.

Care and treatment was planned and delivered in a way which was intended to ensure people's safety and welfare. There were enough staff to meet people’s needs. Staff received the correct training and supervision to support people safely. Referrals to appropriate health services were made promptly and recommendations acted on. People were supported to take their medicines safely by staff who had the correct skills to support them.