Wickham Care Home

Wickham Bishops Road, Hatfield Peverel, Chelmsford, Essex, CM3 2JL

01245203000

Care Type

Residential Care

Inspection date

29 August 2023

Provider

GCH (South) Ltd

Beds

35 beds

About Wickham Care Home

Wickham Care Home is a welcoming residential care home in Essex, offering families a warm and supportive environment for their loved ones. The dedicated team works hard to make residents feel genuinely at home, with a focus on comfort, dignity, and day-to-day wellbeing. If you are exploring care options in the area, Wickham Care Home is a place worth getting to know.

Willowmead Care Home provides personal care to up to 60 older people and those living with dementia. The home is committed to ensuring autistic people and those with learning disabilities have access to choices, dignity, independence, and connection to local communities. During inspection, CQC assessed the service against standards that ensure people receive appropriate support while maintaining their autonomy and quality of life.

Source: CQC inspection report, 13 October 2023

Specialist Care

DementiaOlder people

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 35 places — this is not a vacancy count
Registration checked: Registered · CM3 2JL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Requires improvement.

Rating report published 13 October 2023. Latest inspection date recorded: 29 August 2023.

Safe: Requires improvement
Effective: Requires improvement
CaringPublished 6 October 2022: Good
ResponsivePublished 31 May 2019: Good
Well-led: Requires improvement

Questions prompted by these ratings

Safe: What changes have been made to medicines, staffing and safeguarding since this rating?
Effective: How are staff training, nutrition and health outcomes checked now?
Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Wickham Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Wickham Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Wickham Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Wickham Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees