Massenet

Wickham Bishops Road, Hatfield Peverel, Essex, CM3 2JL

01245380773

Care Type

Residential Care

Inspection date

30 July 2019

Provider

Zero Three Care Homes LLP

Beds

7 beds

About Massenet

Massenet is a residential care home in Essex, providing personal care for people with learning disabilities or autism. It does not offer nursing care. Details from the most recent CQC inspection are set out below.

Massenet provides personal care and accommodation for up to seven people with learning disabilities or autism who have complex support needs. At the time of inspection, the service was at full capacity with seven residents and does not provide nursing care. The service has been developed around values of choice, promotion of independence, and inclusion, enabling people with learning disabilities and autism to live as active citizens within their community.

Source: CQC inspection report, 26 September 2019

Specialist Care

Learning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 20 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service without nursing
Registered capacity: 7 places — this is not a vacancy count
Registration checked: Registered · CM3 2JL

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 26 September 2019. Latest inspection date recorded: 30 July 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Massenet's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Massenet, consider asking...

1.What happens if my relative's care needs increase significantly -- will they have to move?
2.How do you handle concerns or complaints from families?
3.What does the monthly fee cover and what will cost extra?
4.How do you keep families informed about their relative's day-to-day wellbeing?
5.What happens if my relative is unhappy here?

5 Things to Look For on Your Visit

When you visit Massenet, look out for...

1.Do staff greet residents by name and stop to chat?
2.Are residents dressed, up and occupied, or sitting alone in front of a TV?
3.Does the home smell fresh and feel clean without being clinical?
4.Do residents look comfortable and at ease, or anxious and withdrawn?
5.Does the manager answer your questions openly or deflect?

Could the NHS fund Massenet's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees