Whitecliff Care Home

Whitecliff, Charles Road, St Leonards On Sea, East Sussex, TN38 0JU

01424421081

Care Type

Nursing Care

Inspection date

2 March 2023

Provider

Coast Care Homes Ltd

Beds

28 beds

About Whitecliff Care Home

Whitecliff Care Home is a nursing home in East Sussex, providing care for older adults with a range of age-related health needs. Details of the Care Quality Commission's most recent findings are set out below.

Whitecliff Care Home provides nursing and personal care to up to 28 people, predominantly older adults living with dementia, diabetes, mobility needs, and other age-related conditions. Some residents also have learning disabilities alongside these conditions. The home is spread across three floors with communal areas, a kitchen, and dining room on the ground floor.

At the time of inspection, 22 people were residing at the service.

Source: CQC inspection report, 29 March 2023

Specialist Care

DementiaLearning disabilitiesOlder peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 28 places — this is not a vacancy count
Registration checked: Registered · TN38 0JU

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs; Dementia; Learning disabilities.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 29 March 2023. Latest inspection date recorded: 2 March 2023.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Requires improvement

Questions prompted by these ratings

Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Whitecliff Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Whitecliff Care Home, consider asking...

1.What specific dementia training do staff receive and how recently?
2.How do you support a resident who becomes distressed or confused?
3.How does the home keep a record of a resident's life history and personal preferences?
4.How do you involve families as dementia progresses and communication becomes harder?
5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Whitecliff Care Home, look out for...

1.Is the environment calm, uncluttered and easy to navigate?
2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
3.Are there memory cues around the home -- photos, familiar objects, clear signage?
4.Do residents seem settled and safe, or agitated and unsupervised?
5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Whitecliff Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees