Westmead

Westmead provides personal care and support to 16 people aged 18 and over in an adapted building with capacity for up to 19 residents. Most people said they felt safe, well cared for, and enjoyed living at the home. Two residents were less positive about their life there, but the service was working with commissioners to find more appropriate placements for both individuals.

Medicine management required improvement, as not all medicines were safely managed at the time of inspection. However, no harm came to residents as a result. The management team has already addressed the concerns identified to ensure medicines are administered and recorded more safely and accurately going forward.