Oaklands Residential Care Home

This residential care home supports 22 people, with capacity for up to 25. Residents feel safe and secure in the home's care. One person said, "I feel really safe here, the staff look after me," while a relative noted, "Mum is definitely kept safe, I have no concerns." Staff understand safeguarding procedures and know how to report concerns appropriately. The home maintains robust risk assessments for each individual and ensures medicines are managed safely with effective infection control measures in place. Staff demonstrate knowledge of the Mental Capacity Act principles and work collaboratively with health and social care professionals to ensure residents receive appropriate care and treatment. Recruitment and selection processes are thorough, and residents confirm that staffing arrangements meet their needs effectively.