England

WestlakeWest Sussex

Illustrative image. Photographs of this home have not yet been added.

Rated:GoodNursing

Westlake

Pondtail Road, Horsham, West Sussex, RH12 5EZ

01403270773

Care Type

Nursing Care

Inspection date

11 June 2019

Provider

Barchester Healthcare Homes Limited

Beds

63 beds

How this home compares nearby

Of 12 care homes for older people within 5 miles, 1 is rated higher by CQC, 11 are the same and none are lower.

12 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

GoodDec 2016
GoodJul 2019

Rated Good at every inspection since 2016.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Barchester Healthcare Homes Limited, which runs 207 care homes in England: 9 rated Outstanding, 111 Good, 13 Requires Improvement and 74 not yet rated.

Average care home fees in the South East: £1,243 a week for residential care and £1,579 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westlake

Westlake is a nursing home in Horsham, West Sussex, providing care for people with a range of health conditions. Further detail on the service can be found in the CQC findings below.

This large purpose-built care home in Horsham provides nursing and residential care for up to 63 people with various health conditions, including dementia and diabetes. Residents report feeling happy, safe and well-supported, with staff treating them with kindness. They praise the sufficient staffing levels and note that friendly relationships have developed between residents and staff members.

One relative commented, "This is a very happy home; we knew the moment we walked through the door that it would be a safe place and that's why we chose it.

Residents enjoy an independent lifestyle with their needs met. They particularly appreciate the daily food, drink and activities provided. One person who recently returned after a hospital stay said, "I couldn't wait to get back.

Everybody was so welcoming. It is good to be home again. " Staff observations confirmed these positive experiences, demonstrating that people feel relaxed and well cared for at the service.

Source: CQC inspection report, 9 July 2019

Specialist Care

Older peopleYounger adults

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service: Care home service with nursing
Registered capacity: 63 places — this is not a vacancy count
Registration checked: Registered · RH12 5EZ

Registered care categories

Caring for adults over 65 yrs; Caring for adults under 65 yrs.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Rating report published 9 July 2019. Latest inspection date recorded: 11 June 2019.

Safe: Good
Effective: Good
Caring: Good
Responsive: Good
Well-led: Good

Read Westlake's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westlake, consider asking...

1.How many qualified nurses are on duty overnight and at weekends?
2.How do you manage a resident's relationship with their GP and hospital team?
3.What is your approach when a resident's condition deteriorates quickly?
4.What additional charges apply beyond the weekly fee?
5.How do you approach end of life care and involve families in those decisions?

5 Things to Look For on Your Visit

When you visit Westlake, look out for...

1.Is the nursing station visible and staffed, or hard to find?
2.Do staff respond promptly when a resident needs attention?
3.Are call bells answered quickly or left ringing?
4.Does the home feel calm or rushed and understaffed?
5.Are residents' medical records and care plans visible and up to date?

Could the NHS fund Westlake's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Find out if the NHS could fund these fees