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Westin Care HomeBath and North East Somerset

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Rated:GoodNursing

Westin Care Home

95 Bristol Road, Whitchurch, Bristol, BS14 0PS
01275409060
Care Type

Nursing Care

Assessment date

23 September 2024

Provider

Westin Care Limited

Beds

52 beds

How this home compares nearby

Of 34 care homes for older people within 5 miles, 1 is rated higher by CQC, 32 are the same and 1 is lower.

8 of these nearby homes have been inspected more recently than this one.

Based on CQC ratings, updated 22 October 2026. How we compare homes | See the nearby homes

Rating history

  1. GoodJan 2022
  2. Requires ImprovementMay 2022
  3. GoodDec 2024

Improved from Requires Improvement to Good in 2024. CQC has rated this home 3 times since 2022.

Source: CQC inspection reports. Contains CQC data licensed under the Open Government Licence v3.0.

Costs and who runs this home

Run by Westin Care Limited, which runs 2 care homes in England: 2 rated Good.

Average care home fees in the South West: £1,170 a week for residential care and £1,472 for nursing care (2024-25 averages). Self-funders usually pay more. See our care home costs guide.

  • NHS-funded Nursing Care pays £267.68 a week to the home towards registered nursing care for eligible residents (2026/27). A quoted fee may already exclude it.
  • This home lists dementia care, which usually costs more than standard residential care. See dementia care home costs. NHS Continuing Healthcare may apply where someone's needs are primarily health needs.
  • How to pay for a care home explains the council means test, what counts as capital and the funding you can ask to be assessed for.

About Westin Care Home

Westin Care Home is a nursing home in Bath and North East Somerset, providing accommodation and personal care for people who need support with daily living. Further details on the CQC's most recent findings are set out below.

Westin Care Home provides accommodation and personal care for people who need support with daily living. The CQC had previously issued a warning notice over record-keeping concerns, but this follow-up assessment found the home had made the necessary improvements and was no longer in breach of regulations.

Inspectors found leaders now had good oversight, with audits linked to clear action plans and care plans and risk assessments reflecting people's individual needs. Staff understood their responsibilities around record-keeping, supported by coaching from the registered manager. The home is rated Good overall, though the well-led area is rated as requiring improvement.

Source: CQC assessment, 23 December 2024

Specialist Care

DementiaMental healthOlder peoplePhysical disabilitiesSensory impairments

Fees and availability

We have not verified a current weekly fee for this home. Ask for a written quote based on the room and care needed, including any extra charges.

Check current vacancies, the admission assessment and visiting arrangements directly with the home.

Care and inspection details

Checked against the CQC register on 21 September 2026. This is a check of published information, not a visit to the home.

Registered service
Care home service with nursing
Registered capacity
52 places — this is not a vacancy count
Registration checked
Registered · BS14 0PS

Registered care categories

Caring for adults over 65 yrs; Dementia; Mental health conditions; Physical disabilities; Sensory impairment.

These describe the registration. The home must assess whether it can meet the individual person's needs and whether a place is available.

CQC ratings in more detail

Overall rating shown by CQC: Good.

Assessment published 23 December 2024. Assessment date recorded: 23 September 2024.

Read CQC's assessment overview

The following is CQC's published account of its assessment, published 23 December 2024. References to “we” mean CQC. It describes findings at that time.

Date of assessment 23 September 2024 to 12 November 2024. We carried out an assessment to follow up on the warning notice we issued on 14 May 2024. The service had made improvements since the last assessment and was no longer in breach of regulations. Improvements had been made around record keeping. Leaders had a good oversight of the home. Audits now included action plans which were effectively used to make improvements. Risk assessments and care plans were now person-centred. Staff confirmed their awareness of their roles and responsibilities in relation to record keeping. The registered manager explained how they had coached and mentored staff to support their understanding around audits and record-keeping. The manager also told us they completed spot checks on audits to ensure these were completed correctly.

Safe
Good
Effective
Good
Caring
Good
Responsive
Good
Well-led
Requires Improvement

Questions prompted by these ratings

  • Well-led: What has changed in management, checks and oversight since this rating?

These are questions for your visit, not a claim about conditions today.

Read Westin Care Home's CQC record and reports.

Contains Care Quality Commission information under the Open Government Licence v3.0. Ratings and registration details can change after the date checked.

5 Questions to Ask on Your Visit

When visiting Westin Care Home, consider asking...

  1. 1.What specific dementia training do staff receive and how recently?
  2. 2.How do you support a resident who becomes distressed or confused?
  3. 3.How does the home keep a record of a resident's life history and personal preferences?
  4. 4.How do you involve families as dementia progresses and communication becomes harder?
  5. 5.What happens when a resident's dementia reaches an advanced stage?

5 Things to Look For on Your Visit

When you visit Westin Care Home, look out for...

  1. 1.Is the environment calm, uncluttered and easy to navigate?
  2. 2.Do staff speak to residents with patience and dignity, even if they repeat themselves?
  3. 3.Are there memory cues around the home -- photos, familiar objects, clear signage?
  4. 4.Do residents seem settled and safe, or agitated and unsupervised?
  5. 5.Is there meaningful activity happening, or are residents just sitting quietly with nothing to do?

Could the NHS fund Westin Care Home's fees?

The average nursing home costs £1,535 per week. That's £79,820 a year. NHS Continuing Healthcare could cover all of it. No means test, no contribution from you.

Location

95 Bristol Road, Whitchurch, Bristol, BS14 0PS

CQC Logo

Westin Care Home

CQC overall rating

Good

Assessment date: 23 September 2024

View full inspection report
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