Westin Care Home

Westin Care Home provides accommodation and personal care for people who need support with daily living. The CQC had previously issued a warning notice over record-keeping concerns, but this follow-up assessment found the home had made the necessary improvements and was no longer in breach of regulations.

Inspectors found leaders now had good oversight, with audits linked to clear action plans and care plans and risk assessments reflecting people's individual needs. Staff understood their responsibilities around record-keeping, supported by coaching from the registered manager. The home is rated Good overall, though the well-led area is rated as requiring improvement.